IT Consultant helping businesses navigate complex technical landscapes.
Sharp UK • 2022 — Present
At Sharp UK, we provide an outsourced IT service to the clients that we support, this encompasses all departments from their helpdesk to their IT manager. As a Technical Consultant at Sharp, I will act as an IT manager for all of the clients in which I manage. Although an element of the role is technical and a portion of the workload is going to be reactively fixing issues, the other side of the role is providing a consultative service to clients in the same way an in house IT manager would provide to the business. I will help clients drive their business forward through the use of IT and providing consultancy services to ensure they are getting the most out of IT in a way that is tailored for them.
Complete I.T. Ltd • 2021 — 2022
Designed and implemented scalable infrastructure for UK-based clients.
IT Support Limited (ITSL) • 2018 — 2021
Provided advanced technical support and managed infrastructure projects across diverse client environments. Played a key role in network design, virtualisation, and security hardening.
• Led VoIP PBX migration for 300+ users across UK, India, and Philippines.
• Migrated 10+ servers from physical to VMware virtual cluster.
• Designed and deployed Sophos XG firewalls, VLANs, VPNs, and wireless networks.
• Implemented Arcserve UDP for enterprise backup and disaster recovery.
• CAT 5&6 cabling, punch downs, data centre racking and configuration of hardware.
• Build and maintenance of On-Prem RDS farms.
• POP3\IMAP email migrations to Exchange Online, data migrations from server-based file shares to SharePoint\OneDrive.
Independant Contractor / Architect • 2018
Acted as the lead Technical Architect for an end-to-end digital transformation. Designed and implemented a modern, cloud-first infrastructure from the group up for a growing enterprise. This included a full migration to the Microsoft 365 stack, automated lifecycle management via Intune, and a rebust security perimeter utilising WatchGuard and Microsoft Defender for Endpoint.
• Designed and implemented Microsoft 365 stack for productivity and collaboration.
• Automated device lifecycle management via Intune.
• Established robust security perimeter using WatchGuard and Microsoft Defender.
IT Support Limited (ITSL) • 2014 — 2018
Supported infrastructure deployments and maintenance for UK-based clients, gaining hands-on experience in networking, virtualization, and security.
• Assisted in server builds, network configuration, and backup solutions.
• Delivered technical support and contributed to project delivery.
UDProtect • 2016 — 2017
A company held by ITSL, focused on data protection, backup, disaster recovery & High Availability. I was responsible for designing, installing & implementing customers cloud/off site storage solutions, whether that be for Backup as a Service (BaaS), Disaster Recovery as a service (DRaas), annual DR testing or File Archiving.
64t Limited • 2013 — 2014
Provided first-line support and developed foundational IT skills, building strong customer service and troubleshooting capabilities.
Led a full-scale migration of legacy on-premise servers & services to a Microsoft 365 SaaS enviroment for a UK School Adacdemy with 4 Schools, ensuring zero downtime over a 3-month transition period.
Designed and implemented a multi-layered security framework for a healthcare provider, achieving 100% compliance with ISO 27001 standards.
Designed and implemented a multi-layered security framework for a healthcare provider, achieving 100% compliance with ISO 27001 standards.
Acted as the sole Technical Architect to design and deploy a complete modern workplace environment for a business establishing its first formal IT presence. Transformed a "zero-IT" environment into a secure, scalable, and cloud-first enterprise.