IT Consultant helping businesses navigate complex technical landscapes.
📍 Bedfordshire, UK🧑‍💻 Open to Work🚀 Available for Projects
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Technical Competencies
Microsoft 365
Microsoft Intune
Microsoft Azure
SharePoint
Entra ID
Microsoft Teams
Server Management
Virtulisation
Multi-Site Infrastructure
On-Prem Infrastructure
Cloud Infrastructure
Wi-Fi Infrastructure
Cyber Security
Firewall Management
Backup & DR
Microsoft Defender
Conditional Access
Cyber Essentials
Managed Switching
Hardware Management
Core Competencies
IT Strategy
IT Consultancy
IT Roadmaps
Technical Leadership
Change Management
Digital Transformation
Business Continuity
IT Goverance
Risk Management
Cyber Security Compliance
Project Delivery
Service Delivery
IT Operations
Vendor Management
C-Suite Engagement
Stakeholder Management
Budget Management
Client Relationships
Incident Management
Menotring
Experience
Senior Technical Consultant
Sharp UK • 2022 — Present
Currently acting as the Outsourced IT Manager for 12 organisations, ranging from SMEs with 10 users to multinational businesses with approximately 300 users operating across the UK, Denmark, France, Germany, Sweden, and the USA.
Own and maintain 12 active technology roadmaps, aligning infrastructure, security, cloud adoption, business continuity, and lifecycle planning with organisational objectives and budget requirements.
Serve as the primary technology advisor to senior leadership teams, providing strategic guidance, risk assessments, budget recommendations, and technology investment planning.
Conduct security audits and remediation, increasing Microsoft Secure Scores from typically 25–50% to consistently achieving 75–90% across managed client tenants.
Lead cyber security and compliance initiatives, delivering Cyber Essentials certifications and renewals alongside multiple Cyber Essentials Plus engagements.
Successfully delivered Microsoft 365 transformation and migration projects, including a multi-academy trust migration involving thousands of user accounts and managed devices.
Manage major cyber security incidents through the full incident lifecycle, including detection, containment, investigation, recovery, stakeholder communication, and post-incident review.
Direct infrastructure modernisation programmes including VMware platforms, SAN storage, high-availability firewall solutions, network segmentation, SD-WAN deployments, multi-site networking, and cloud transformation initiatives.
Act as a senior escalation point within a 40-person technical services team, providing technical leadership, mentoring, onboarding support, and guidance for complex client engagements.
Develop and maintain IT governance frameworks, policies, and operational standards including Acceptable Use, Backup, Disaster Recovery, BYOD, Password, Change Management, and Device Disposal policies.
Technical Consultant
Complete I.T. Ltd • 2021 — 2022
Aquired by Sharp UK above.
2nd/3rd Line Infrastructure Analyst
IT Support Limited (ITSL) • 2018 — 2021
Delivered complex infrastructure and cloud transformation projects across multiple customer environments, supporting business growth, resilience, and operational efficiency.
Led a global VoIP PBX migration for 300+ users across the UK, India, and the Philippines, modernising communications and improving service reliability.
Migrated more than 10 physical servers into a VMware virtualisation platform, improving resource utilisation, scalability, and disaster recovery capabilities.
Designed and implemented secure networking solutions including Sophos XG Firewalls, VLAN segmentation, site-to-site VPNs, and enterprise wireless infrastructure.
Delivered disaster recovery and business continuity solutions using Arcserve UDP, ensuring critical systems and data could be restored following unplanned outages.
Built and maintained Remote Desktop Services (RDS) environments, providing secure access to business applications for remote and multi-site workplaces.
Managed Microsoft 365 migration projects, including Exchange Online, SharePoint Online, and OneDrive migrations from legacy on-premises platforms.
Performed data centre installations, server deployments, and hardware upgrades to maintain infrastructure performance, reliability, and availability.
Worked directly with clients to identify requirements, design solutions, and deliver technology improvements aligned to operational and business needs.
IT Consultant
Independant Contractor / Architect • 2018
Acted as the lead Technical Architect for an end-to-end digital transformation. Designed and implemented a modern, cloud-first infrastructure from the ground up for a growing enterprise. This included a full migration to the Microsoft 365 stack, automated lifecycle management via Intune, and a robust security perimeter utilising WatchGuard and Microsoft Defender for Endpoint.
Designed and implemented the Microsoft 365 stack for productivity and collaboration.
Automated device lifecycle management via Intune.
Established a robust security perimeter using WatchGuard and Microsoft Defender for Endpoint.
Junior Infrastructure Analyst
IT Support Limited (ITSL) • 2014 — 2018
Supported the delivery and maintenance of IT infrastructure across a diverse portfolio of SME clients, gaining broad experience in server, network, cloud, and security technologies.
Assisted in the design, deployment, and administration of Windows Server environments, virtualisation platforms, backup solutions, and business continuity systems.
Configured and supported networking infrastructure including firewalls, VPN connectivity, wireless networks, and managed switching environments.
Delivered technical support and infrastructure improvements, ensuring high levels of service availability and customer satisfaction.
Contributed to cloud adoption and Microsoft 365 migration projects, assisting with user onboarding, data migration, and service transitions.
Worked closely with senior consultants and project teams to deliver infrastructure upgrades, security improvements, and technology refresh programmes across multiple client environments.
Technical Consultant & Engineer
UDProtect • 2016 — 2017
A company held by ITSL, focused on data protection, backup, disaster recovery, and high availability. I was responsible for designing, installing, and implementing customer cloud/off‑site storage solutions, including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), annual DR testing, and file archiving.
Designed and implemented Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) solutions for SME customers.
Delivered cloud and off‑site storage platforms to improve resilience and data protection.
Conducted disaster recovery testing and recovery validation exercises.
Implemented business continuity and high‑availability solutions to minimise operational risk and downtime.
IT Helpdesk Engineer (Apprentice)
64t Limited • 2013 — 2014
Provided first-line support and developed foundational IT skills, building strong customer service and troubleshooting capabilities.
Provided first-line technical support for users across desktop, hardware, software, and network technologies.
Developed core troubleshooting, customer service, and IT support skills within a fast-paced managed services environment.
Qualifications
Microsoft Certified Professional (MSP) âś…
Arcserve Certified Technical Consultant âś…
Sophos Certified Engineer âś…
MS-900: Microsoft 365 Fundamentals âś…
Key Projects
Digital Transformation
Enterprise IT Roadmaps & Strategic Modernisation
Designed and delivered multi‑year IT Roadmaps for all managed clients, covering infrastructure modernisation, cloud adoption, security uplift, lifecycle planning, and long‑term technology alignment. These roadmaps directly influenced budget planning, operational efficiency, and technology evolution across multi‑site organisations.
Microsoft 365
Azure
Security Strategy
Governance
Multi-site Infrastructure
Multi‑Site Infrastructure Modernisation
Led full modernisation programmes across multi‑site client environments, transforming legacy systems into secure, scalable, cloud‑first infrastructures. Delivered end‑to‑end upgrades including networking, Wi‑Fi optimisation, server refreshes, endpoint lifecycle management, and identity modernisation.
Entra ID
Networking
Wi-Fi
Server Infrastructure
Intune
Cybersecurity
Cyber Essentials Security Uplift
Strengthened security posture for multiple clients through Cyber Essentials alignment, risk assessments, and implementation of modern security controls. Delivered identity hardening, MFA enforcement, conditional access, endpoint protection, and governance frameworks.
Cyber Essentials
Risk Management
IT Governance
Full-Scale Cloud Architecture
Cloud Transformation & Microsoft 365 Migration
Architected and delivered full‑scale migrations from on‑premise infrastructure to Microsoft 365 and Azure services. Ensured seamless transitions with zero downtime, improved collaboration, and enhanced security.